fg66o's Privacy Policy

fg66o is a trusted online betting and casino platform in Bangladesh. We treat the protection of our users' personal information as our highest priority. This Privacy Policy ("Policy") describes what information we collect when you use the fg66o website, how we use it, with whom we share it, and how we keep it secure.

By using this website, you agree to the terms described in this Policy. We ask that you read this Policy carefully. If you have any questions, please contact our support team.

1.1 Information You Provide Directly

When you create an account on fg66o or use our services, you provide us with the following information directly:

• Full name and date of birth
• Email address and mobile number
• Address and national identity card details (for identity verification)
• Financial transaction details — bKash, Nagad, Rocket and Upay account numbers
• Information provided when contacting customer support

1.2 Automatically Collected Information

When you use the fg66o platform, our system automatically records certain information:

• IP address and device type
• Browser version and operating system
• Time of site access, time spent, and pages visited
• Referral URL (where you came from before reaching our site)
• Gaming activity and betting history

1.3 Cookies & Tracking Technologies

fg66o uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can disable cookies from your browser settings if you wish, though some features may not work properly as a result.

2.1 Providing Core Services

fg66o primarily uses your information for the following purposes:

• Creating, managing, and verifying your account
• Processing deposit and withdrawal transactions
• Running betting and gaming services smoothly
• Managing bonuses and promotional offers
• Tracking the VIP program and rewards

2.2 Security & Compliance

We use information to ensure the security of you and our platform:

• Preventing fraud, money laundering, and other illegal activities
• Verifying user identity
• Implementing responsible gaming policies
• Detecting unauthorized access to accounts

2.3 Customer Service & Communication

We use your email address and mobile number to communicate with you effectively. This includes responding to your support requests, sending transaction confirmations, and delivering important account-related notifications. Our 24/7 live chat support team provides assistance in both Bengali and English.

2.4 Service Improvement

We analyze user behavior and preferences to continuously improve our services. This analysis helps fg66o deliver a better gaming experience, enhance website performance, and develop new features.

3.1 General Policy

fg66o does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processing: Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the respective mobile financial service providers.
• Technology Partners: Trusted technology providers who assist in operating our platform may access information limited to what is necessary for their work.
• Legal Obligations: Information may be provided in response to lawful requests from legal authorities or at the direction of law enforcement agencies.
• Fraud Prevention: Information may be shared as needed to assist in investigating fraudulent activity or financial crimes.

3.2 Third-Party Responsibilities

Through contractual agreements with the third parties we work with, we ensure they use your information only for specified purposes and comply with the standards of this Policy. Third parties may never use your information for their own commercial purposes.

4.1 Technical Security

fg66o uses industry-standard security technology to keep your information safe. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data exchanged between your browser and our servers is transmitted in encrypted form.
• Database encryption — sensitive information is stored in encrypted form in our database.
• Firewalls and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Two-Factor Authentication support.

4.2 Administrative Security

Alongside technical measures, fg66o also protects information administratively. Only authorized staff can access your personal information, and they work under strict confidentiality agreements. Our staff receive regular training on data protection.

4.3 Data Retention Period

We retain your information only for as long as necessary to fulfill the purposes described in this Policy or to meet legal obligations. Even after your account is closed, certain information may be retained for a specified period for financial security and fraud prevention purposes.

5.1 Data Access & Correction

As a user of fg66o, you have the following rights:

• The right to know what information we hold about you.
• The right to request correction of any inaccuracies in your information.
• The right to request deletion of your information in certain circumstances.
• The right to opt out of marketing communications.
• The right to object to the processing of your information.

To exercise these rights, please contact our support team. We will respond to your request as promptly as possible.

5.2 Marketing Communications

If you no longer wish to receive promotional emails or notifications from fg66o, you can opt out at any time by letting our support team know. However, essential notifications related to your account and transactions cannot be stopped, as they are an integral part of the service.

6.1 Age Verification Policy

fg66o strictly provides services only to those aged 21 or above. We do not knowingly collect or process the personal information of any minor. We verify age during the account registration process, and if a user is found to be under 21, their account is immediately closed and any collected information is deleted.

If you find that a minor has created an account on our platform, please notify our support team immediately.

7.1 Notice of Changes

fg66o reserves the right to amend this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you via email or through a clear notice on the website. The date of the most recent update will always be displayed at the top of the Policy.

Continuing to use fg66o after any changes means you consent to the updated Policy. If you do not agree to the revised Policy, you may request to close your account at any time.

7.2 Applicable Law

This Privacy Policy is formulated in accordance with the applicable laws and regulations of Bangladesh and shall be governed by those laws. Any disputes arising from this Policy shall be resolved in the appropriate courts of Bangladesh.